It was a moment that began in awe and quickly became a love-fest; well defined and vetted. Back then technology was exciting and ultra- thin. And that was part of its appeal; that “James Bond. Double “O”, Seven” kind of sleekness.
So cool that the company’s sales department was genuinely impressed by the brushed stainless steel faceplate, the chrome detailing and the black trim along the base. The knobs were replaced with rectangle push buttons, not the round ones. And the caveat of course was the bells and whistles, the added improvements to change one’s lifestyle.
It was awesome! Not only did cable improve television reception, but it came with a remote control and the cable box had a digital clock attached. The clock worked seamlessly and adjusted itself to daylight savings time. And we used it to set every other clock in the house by!
I’ve been a cable customer with the same cable provider for over 20 years. Last week they called and offered me a free upgrade. I like the word “free”. They assured me that there would be no hidden fees, I was simply being rewarded for being a loyal customer. Woot!
“Loyalty,” I smiled, has its perks.
A week later, a new smart box was installed. The technician gave me a quick tutorial, answered a few pertinent questions, and smiled.
Unfortunately the new cable box– a small black square that looks nothing like the old technology, doesn’t have a clock; the beloved time keeper of Day Light Savings in my home is gone!
Sure the new box has potential and it’s on-line to perform with the coming Internet of Things (IoT) and “Machine2Machine” (m2m) technology, but I’m not excited.
I miss the eye appeal; the technology is there but it doesn’t look good. Is there an app for that?